Terms of Service

Effective 24 June 2026 ยท EchoSetter is a product of RAASCORE LLC ("EchoSetter", "we", "us", "our").
By accessing or using the EchoSetter website, demos, dashboards, phone line, software, or any related service (together, the "Service"), you ("you", "Customer", "User") agree to these Terms of Service and our Privacy Policy, which are incorporated by reference. If you do not agree, do not use the Service. Your use, your continued use after any change, and your acceptance at sign-up each constitute binding agreement to the most current version of these Terms.

1. The Service

EchoSetter provides AI-assisted appointment-setting and messaging software, demos, dashboards, and related tools intended to help businesses respond to and qualify inbound enquiries. The Service is a software tool only. It is not a marketing agency, a guarantee of outcomes, or professional advice of any kind. We may add, change, suspend, or remove any feature at any time without liability.

2. AI and automated communications

You acknowledge that the Service uses artificial intelligence and automated systems to generate messages, conduct conversations, place or receive calls, and produce content. Outputs may be inaccurate, incomplete, or unsuitable and must be reviewed by you. You are solely responsible for any message, booking, call, or action carried out through your account or on your behalf, and for ensuring it complies with all applicable laws and the rules of any platform you use (including Meta/Instagram, telephone, and email regulations).

3. Call recording, demos & AI-training consent

Calls to or from numbers operated by the Service may be recorded and transcribed for quality, training, security, record-keeping, and product-improvement purposes. By calling us, using a number we provide, or using the Service, you consent to such recording and to our use of the resulting data. You grant us a perpetual, worldwide, royalty-free licence to use de-identified interactions, demos, prompts, messages, and usage data to operate, improve, and train our models and Service.

4. Eligibility & your account

You must be at least 18 and able to form a binding contract. You are responsible for all activity under your account and for keeping your credentials secure. Information you provide must be accurate and kept current.

5. Fees, billing & no refunds

Fees are as quoted at purchase and are billed in advance on a recurring basis until cancelled. All fees are non-refundable, in whole or in part, except where required by law. Plans may be tiered by usage or booked-appointment volume and may auto-adjust between tiers based on your usage; we will give notice of a price change before it takes effect. Taxes are your responsibility. Failed or disputed payments may result in suspension.

6. Cancellation

You may cancel at any time; cancellation stops future renewals and takes effect at the end of the current paid period. We may suspend or terminate your access at any time, with or without cause or notice, without liability.

7. Your responsibilities & acceptable use

You are solely responsible for your own conduct and compliance. You represent and warrant that you will: (a) obtain all consents and provide all disclosures required to contact, message, call, or record any person through your use of the Service; (b) comply with all applicable laws and regulations, including those governing privacy, marketing, automated and AI communications, email (e.g. CAN-SPAM), telephone (e.g. TCPA), and consumer protection; (c) comply with the terms of every third-party platform you connect or use (including Meta/Instagram), and accept that platform enforcement, restrictions, or bans of your accounts are your risk and not ours; (d) not use the Service for unlawful, deceptive, harassing, infringing, harmful, or abusive purposes, spam, or any prohibited content; and (e) not reverse engineer, resell, scrape, overload, or interfere with the Service. You will not represent the Service's automated messages as human if law requires disclosure. You bear full responsibility and liability for how you use the Service and for all content you send or generate.

8. Licence to data, feedback & testimonials

You grant us a worldwide, royalty-free, sublicensable licence to host, process, and use the data, materials, chat histories, and content you provide in order to operate and improve the Service. Any feedback you give us may be used freely without obligation. We may identify you as a customer and use your name, logo, and non-confidential results as a testimonial or case study unless you opt out in writing.

9. Intellectual property

The Service, software, models, prompts, designs, and all related intellectual property are and remain ours. You receive only a limited, revocable, non-exclusive, non-transferable licence to use the Service while in good standing. No other rights are granted.

10. Third parties & availability

The Service depends on third parties (including AI providers, telephony, email, hosting, and social platforms). We do not control them and are not responsible for their acts, outages, changes, pricing, or termination. The Service is provided on an as-available basis with no uptime guarantee.

11. No guarantee of results

We make no guarantee of any result โ€” including any number of replies, qualified leads, appointments, sales, revenue, deliverability, or platform approval. Any examples, projections, or figures are illustrative only and are not promises. Your results depend on factors outside our control.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT OUTPUTS WILL BE ACCURATE OR RELIABLE.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME MAY NOT APPLY TO YOU.

14. Indemnification

You will defend, indemnify, and hold harmless RAASCORE LLC, EchoSetter, and our officers, members, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, fines, penalties, and costs (including reasonable legal fees) arising from or related to your use of the Service, your content, your messages or calls, your breach of these Terms, or your violation of any law or third-party right.

15. Dispute resolution; binding arbitration & class-action waiver

Please contact us first; most issues are resolved quickly. Otherwise, any dispute arising out of or relating to the Service or these Terms shall be resolved exclusively by final and binding individual arbitration, and not in court, except that either party may bring qualifying claims in small-claims court. You and we waive any right to a jury trial and to participate in any class, collective, consolidated, or representative action. Arbitration will be conducted on an individual basis under recognised commercial arbitration rules. If the class-action waiver is found unenforceable, the remainder of this section still applies. Any claim must be brought within one (1) year of when it arose or it is permanently barred.

16. Governing law & venue

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-laws rules. Subject to Section 15, the exclusive venue for any permitted court proceeding is Wyoming, and you consent to that jurisdiction.

17. Changes

We may update these Terms at any time. Changes are effective when posted (or on any stated date). Your continued use after changes means you accept them. It is your responsibility to review this page.

18. General

These Terms and the Privacy Policy are the entire agreement between us and supersede prior understandings. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may. Section headings are for convenience only. Provisions that by their nature should survive termination will survive.

19. Contact

Questions about these Terms: hello@echosetter.com

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